Transfers– We accept FFL transfers. Our fee is $30.00 and $5.00 each additional on the same background check. When your firearm arrives we will sign it in. If you have not been notified within 48 hours upon arrival then call the store chances are there was no phone number or email to get a hold of you with. Please do not show up after you get a delivery notice. You will get notified from US when it is ready.

All returns must be postmarked within 21 days of the purchase date. All returns must be returned in the same condition that it was received and with all original tags and labels. Must be returned in the same box that it was received in.

Return Process

To return an Item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number and a shipping label via email. After receiving a RMA number and shipping label, place the item securely in its original packaging and then mail your return to the following address;

Indiana Army Surplus

ATTN: Returns

3714 16th St

Bedford, IN. 47421

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

Exceptions

PLEASE NOTE

  • A 20% restocking fee will be charged for all returns.
  • Sale items are FINAL and cannot be returned
  • Shipping charges are NON-REFUNDABLE.
  • Firearms are non-refundable.

If you have Questions concerning our return policy, please contact us at;

812-275-2801

[email protected]

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded

Contact us at ([email protected]} for questions related to refunds and returns.